Good question, and we hope an equally good answer. There’s a lovely old saying that goes, “The strongest doesn’t always win the fight and the fastest doesn’t always win the race, but that’s where the smart money goes”. In short, we do not do anything other than negotiate insurance claims. We don’t sell insurance. We are simply master insurance claim negotiators… nothing more and nothing less. It is important to understand that your own insurance company is employing third party insurance claim experts, i.e. the Loss Adjusters, to negotiate any large claim on their behalf. And the reason? It’s because the insurance company does not hold itself out to be a claim negotiator. In much the same way, you, the claimant, would be considered very unlucky indeed if you had to make more than two or three large claims in a lifetime. We, as insurance Loss Assessors, handle 10 or more new and large home burglary claims every couple of weeks and our experience is second to none. We know our way around the insurance claims industry very well and, in much the same way that the Loss Adjuster is, it could be said, being paid to reduce your claim on behalf of your insurers, we are doing everything possible to get you the highest possible settlement. You would not dream of going to court to defend yourself without a Solicitor, and we hope that you will agree that something as important as a large insurance claim should be treated in expert hands on your behalf, just like the insurance company are leaving it to their experts. (Isn’t it strange how the vast majority of insurance claims are worth far more than minor court claims but one seeks expert representation for the minor court claim but, more often than not, does not seek expert representation to help them get the largest possible settlement). Please, do not make the misguided mistake of thinking that the Loss Adjuster has been sent to help you by your insurers. He hasn’t. He is there to represent their interests and to ensure that the extent of their liability is restricted by clever negotiation.