Author Archive

The Marks of Rival Fire Brigades

Thursday, August 12th, 2010, by admin

Fire Insurance Mark
Above: A fire insurance mark still stands in Dulwich.

Imagine, if you will, a fire truck racing down the road towards you as a fire engulfs your home, all of your belongings swiftly succumbing to the flames as shaken family members and neighbours watch in shock, unable to help. Thankfully the equipment-laden truck soon pulls up, a fireman exits, takes one look at your property, and states the following:

“I do apologise, but we’re unable to assist due to your policy. However the Aviva Insurance Brigade should be along in no time. Best of luck.”

Had you been alive a few hundred years ago, a scenario similar to that may well have occurred.

The Great Fire of London.
Above: The Great Fire of London.

Early September of 1666, over the course of just a few days, the Great Fire swept through the narrow streets of the City of London and devoured over 13′000 properties; in turn uprooting 70′000 inhabitants and instantly rendering them homeless. Just over a decade later, as the regeneration of London continued, a major figure in the process – and owner of one of the most incredible middle names of all time – identified a business opportunity amongst the ashes and formed the world’s first fire insurance company. Nicholas ‘If-Jesus-Christ-Had-Not-Died-For-Thee-Thou-Hadst-Been-Damned’ Barbon’s company, ‘The Fire Office’, was an instant success and before long brought about the formation of numerous competitors.

Union Insurance fire brigade
Above: A Union Insurance fire brigade in action.

More interesting is this: in order to physically protect their interests and reduce losses, these early insurance companies began operating their own fire brigades, and for the next 200 hundred years – at which point they merged to form the government-run service we now depend on – competing fleets would attempt to race to each and every fire in the vicinity with a view to dampening the flames that threatened only the houses on their books. Bear in mind however, that back then very few streets and houses had names or numbers, and as such the entire process had the potential to be dangerously slow and completely unworkable. To combat the problem by offering firemen a method by which to identify ‘their’ properties, policy holders were supplied with Fire Marks – metal plaques bearing their insurance provider’s emblem and the home’s unique policy number – to attach to the front of their homes, more often than not above the front door.

Fire Marks
Above: Three insurance companies’ fire marks.

This idea worked well enough, and upon arrival at a burning building the firemen – or ‘watermen’ as they were then more commonly known – would now almost instantly know whether they needed to begin fighting the fire, go back to the station, or, as was sometimes the case, stand by and taunt the correct team as they doused the flames. Thankfully for all involved, the insurance companies eventually realised that the often unhealthy competition was harming members of the public as well as their own businesses’ reputations, and the intense rivalry stopped. Soon enough, for a number of reasons, the brigades merged and became a municipal service.

All in all, a compelling development in both the history of insurance companies and that of the fire service which also happened to result in the design and production of nearly 1000 different fire marks, some of which can still be found above doorways in various areas.

- To learn more about the history of the insurance industry, this Wikipedia page is a good starting point. While you’re there, a glance at the history of firefighting page is also advisable.

- For more information about British fire marks and many pictures, visit Firemarks.co.uk. For an American perspective, visit The Firemark Circle of the Americas.

Images used in this article were found here, here, here and here.

The Crazy World of Taste Insurance

Wednesday, October 21st, 2009, by admin

These days it’s not uncommon for high-profile celebrities to take out insurance policies relating to parts of their anatomy, and it actually makes a great deal of sense when you consider that they often use particular parts of their body to generate income. As an example: a performer such as Rod Stewart would be lost without his voice, hence the £3.5 million insurance policy which covers his vocal chords.

Less publicised but equally as interesting are insurance policies taken out by professionals working in the world of food and drink…

Angela Mount

Back in 2003, Angela Mount was working for Supermarket chain Somerfield as their chief wine buyer. Naturally, her taste buds were extremely crucial to the company’s wine-based business and so they decided to take out a mammoth insurance policy to cover their concern. The upshot was that Angela’s ‘olfactory system’ became insured for a whopping £10 million and the supermarket received a whopping amount of publicity as a result.

Robert Parker

Robert Parker

Robert Parker is, apparently, one of the world’s most revered wine critics and creator of a bi-monthly newsletter entitled The Wine Advocate in which he reviews wine by way of a 100-point system. These critiques are said to be so highly regarded that they can, and do, heavily affect the pricing of newly produced wine. As a result of the impact of his reviews, Robert decided to insure his extremely influential palate for a cool £600,000.

Gennaro Pelliccia

Gennaro Pelliccia

34-year-old Gennaro Pelliccia is Costa Coffee’s chief coffee taster and as such is required to taste every batch of each bean which passes through the company’s roastery in London. Due to his 18 years of experience and highly accurate taste buds, Pelliuccia is able to distinguish between thousands of different coffee flavours, and as a result his employers have insured his tongue for an incredible £10 million.

John Harrison

John Harrison

No wonder he’s smiling. John Harrison is, and has been for many years, the official ice cream taster at Dreyer’s Ice Cream and on a daily basis approves or rejects ice cream according to its many different varieties of flavour, colour and texture. It’s a difficult job but someone’s got to do it, and that someone just happens to be John, a man who uses a gold spoon (there’s no aftertaste) to judge ice cream in order to pay the bills. Unsurprisingly, his taste buds are insured for £700,000.

Egon Ronay

Egon Ronay

Back in 1957, food critic Egon Ronay brought out the first edition of the extremely popular ‘Egon Ronay Guide to British Eateries’, a food guide which would go on to become one of the most renowned of the period, so much so that restaurants would eagerly await a review in order to legitimately place a rosette in their window. Quickly realising the power of his taste buds due to the guides’ success, Ronay insured them for £250,000.

Richard Paterson

Richard Paterson

Richard Paterson, a.k.a. The Nose, has been working as a master blender (’an individual who decides on the composition of blended spirits‘) for an impressive 40 years and thanks to, amongst other things, his nose created the world’s most expensive bottle of whiskey – the bottle of Dalmore Single Highland Malt sold in 2002 for £26,000. With his whiskey commanding that kind of price it’s no wonder that his nose is now insured for £1.5M.

Antony Worrall Thompson

Antony Worrall Thompson

British chef Antony Worrall Thompson announced in 2003 that he was to insure two separate areas of his body in order to protect against any future illness or accident. As a result, his fingers are now valued at £500,000 and his tongue – essential for tasting his creations – for the same.

Insurance Claims News

Wednesday, September 30th, 2009, by admin

The arrival of the storms and gales and the onset of the freezing pipes season always cause a surge in insurance claims, but a survey out this week suggests the average policyholder is dishonestly inflating claims by at least 25%.

The survey, conducted by the Chartered Institute of Loss Adjusters, coincides with a New Year clampdown on fraud by insurance companies, which started to investigate claims on a random basis.

But the Consumers’ Association is urging honest householders not to be intimidated by loss adjusters who try to knock down claims by saying they are “underinsured” or there is unsatisfactory evident – no receipts, for example.

In the past, insurance claims adjusters only used to be routinely employed by insurance companies for claims above £1,000.  Now the threshold is about £300.  In theory, they independently negotiate claims and have the power to raise the amount.  In practice, they are employed to reduce the insurance company’s losses.

Jeffrey Salmon, a leading ‘Loss Assessor’ who battles with insurance companies on behalf of policyholders, says people should always challenge Insurers and the loss adjuster they appoint.  “For some reason, people treat them with the same respect as the Inland Revenue.   They shouldn’t”.

He urges policyholders to be as assertive as they would with, say, a department store over faulty merchandise.  “Take flood claims.  Adjusters tend to quote the cheapest equivalent for replacement furnishings or they deduct ridiculous amounts for wear and tear.”

Original receipts are now crucial when making a claim, though more insurance companies are insisting on evidence of re-purchase or building work invoices rather than estimates.

TSB Insurance, for example, is moving towards a policy of replacing damaged items itself instead of paying out cash when a claim is settled.  Already, claims exceeding £100 for damaged carpets are passed to the retailer Carpet Land.

Companies are also putting up ‘excesses’ (sometimes to more than £200) to deter people from making small claims.

A spokesman for the Association of British Insurers said people with a valid claim had nothing to fear from the new crackdown but added, “Where there is evidence of fraud, companies are not hesitating to prosecute”.  Dishonest claimants may be put on a computer blacklist.

The recession has boosted fraud, but dishonest claims tend to rise in line with premium increases.  Householders have had to swallow swinging increases over the past two years – making household cover three times more expensive in some cases.  Yet fraud merely gives companies an excuse to push up premiums.

Insurance Claims Jokes

Wednesday, September 30th, 2009, by admin

Here are a few of our favorite insurance claims jokes:

- Insurance brokers never retire, they just expire.

- Insurance brokers are premium lovers. 

- Insurance brokers do it with third parties 

- The farmer’s barn had burnt down and his wife called the insurance company and said, ‘That barn was insured for £180,000 so can I have my money’.  ‘It doesn’t work like that’ said the insurance company claims manager.  ‘What happens is that we assess the value of the barn and we will provide you with one on a like-for-like basis’.  The farmer’s wife thought about it and said, ‘Well, if that’s the case I’d like you to cancel the life insurance policy on my husband’

- A woman was in hospital when the doctor said to her, ‘I have some bad new for you.  Unfortunately you only have 3 months left to live’.  ‘Oh, that’s terrible news’ she said ‘Whatever can I do?’.  The doctor replied ‘You should marry an insurance broker’.  ‘Will that make me live longer?’ she asked.   ‘No’ replied the doctor ‘but it will seem longer’.

Humorous Insurance Claim Forms

Thursday, September 3rd, 2009, by admin

The insurance industry is not particularly well known for its humorous side although, we assure you, we in the claims industry do come across some ‘howlers’ when reading Claims Forms.  Below is a selection of our favourite ones that we have collected over the years from both our friends at insurance companies and by trawling through the internet.  They are all genuine so enjoy!

“As you are aware, my taxi has now been converted into a hearse and now I only transport dead persons.  So, obviously, my passengers are not at any risk, why are you making me pay a further insurance premium in case they are involved in a car accident?”

“I collided with a tree that was stationary.”

“I collided into a lamp post that was obscured by a human being”.

“My car slowed down but the traffic was much more stationary than I thought it was”.

“Because I am hard of hearing you’ll understand the reason that I didn’t see the cyclist”

“Someone who doesn’t know how to properly drive is going to borrow my car but before he does are you able to confirm that any damage is likely to be caused will be paid”

“I am stunned that you are refusing to pay me out for this accident simply because I wasn’t wearing my glasses.  I swear that the accident was no way my fault.  I simply didn’t see the cyclist when I ran him over”

Insurance is a necessity in the modern world where

Monday, May 11th, 2009, by admin

Insurance is a necessity in the modern world where Mother Nature, poor drivers, thieves and accidents are just a handful of risks which can upturn your life and leave you and your finances vulnerable. Although it can seem like a needless expense, investing in insurance is the only way to prepare for the worst. With so many hazards at home, in the workplace and on the roads how do you know which types of insurance to choose? Below are 5 types of insurance which you should consider investing in.

1) Personal injury

We’ve all seen the adverts asking if we’ve been injured in an accident at work or in a public place but what would the consequences be if you actually did have an accident? You may not be able to work for a period of time and you may need to get help to look after your family or even yourself. Some of most common personal injury claims include road accidents, tripping, assault and accidents on holiday. Accidents can happen to anyone but if you work in a particularly dangerous environment, spend a lot of time behind the wheel or enjoy extreme sports, then you should consider investing in personal injury insurance.

2) Fire

All homes are at a risk from fire but the level of the risk will depend on what types of preventative measures you have in place. If you have a smoke alarm on every floor in your home and a fire extinguisher in the kitchen then your home is arguably less at risk. If the worst does happen then the aftermath of a fire can be extremely traumatic and even small fires can result in needing to spend money redecorating and replacing damaged furniture. It’s worth getting covered so that the aftermath of the fire is less of a financial burden and you can have the right help on hand.

3) Flooding

In 2006 the UK saw some of the worst floods on records with thousands of homes and businesses being wrecked by water across the country. This scale of devastation proves that it’s not just coastal or riverside properties which are at risk from floods and any low lying area could be affected. Arranging alternative accommodation, making repairs and replacing possessions is just the start of recovering from a flood and in some cases it take months for your home to become liveable again. Being insured can make the recovery process much smoother and also give you peace of mind if you are in a high risk area.