FAQ's
 

 
Why should I appoint my own Loss Assessor?

A major flood or fire to your property is one of the most stressful times in ones life. You will not only have to deal with the insurance company’s appointed loss adjuster, who has been employed to represent the insurance company’s interest, but you will also require to prepare and present your own claim as this is not a function of a loss adjuster. A Loss Assessor is there to alleviate stress, formulate and prepare your claim and negotiate a settlement with the adjuster. It is the assessor’s sole responsibility of maximising your claim, making sure you receive every penny that you are entitled to.

   
At what stage should I employ a Loss Assessor?
It is most important that you appoint your own insurance Loss Assessor at the earliest opportunity as the adjuster who has been appointed by your insurance company will require meeting with you within a few days of the incident occurring. The adjuster is there to investigate the circumstances of the incident and report to your insurers; therefore, it is most important that you have independent representation at that the initial meeting which can sometimes last up to 2 hours.
   
What will Salmon Assessors charge me?
Salmon Assessors work on a no-win-no-fee basis and that our fees are based on a small percentage of the final agreed settlement. Unlike many solicitors or some assessors, who charge an upfront fee, Salmon Assessors only charge you once you have received monies from your insurance company.
   
How long will it take for my claim to be settled?
This would normally depend upon the type of claim you are making. As with most burglaries, the average settlement period is approximately 3 months. However, this can take slightly longer due to the complexity of the claim. As with fires and floods, the length of time is determined by the severity of the incident. On average, most serious fires and floods can take up to 6 months. Salmon Assessors will do everything possible to mitigate the time it takes to settle your claim.
   
What if I need to employ the services of Architects and Surveyors?
With the majority of major fire and flood claims where structural damage has occurred, it will be necessary for a Surveyor to be appointed who will be able to inspect the damage and formulate a specification of works. Any fees incurred due to Surveyors and Architects are normally covered under the terms of your policy. It may also be necessary in some cases for your Insurers to appoint their own nominated restoration company, which would normally be paid by your Insurers.
   
Will Salmon Assessors make any charge to me if my claim is not paid?
Salmon Assessors work on a no-win-no-fee basis and on the rare occasion that it can be established that neither your Insurers nor any third parties are liable then Salmon Assessors make no charge for their services.
   
 

Tel: 020 8346 6060
Salmon Assessors
info@insuranceclaims.co.uk

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